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In a recent article (with a surprisingly extensive coverage in the media), Jeff Selingo starts continues a discussion about recent trends in higher education with the promising sentence: “The “disruption” of the higher-ed market is a popular refrain these days.” The expectation for a serious analysis of the recent mantra in higher education is fueled when he continues in the same note: “What exactly those innovations will look like remains a matter of debate.” Unfortunately, the “matter of debate” is closed when we read realize that we have to read again an article to praise the digital revolution and some old promises:  “a potential future of higher ed that’s more collaborative, social, virtual, and peer-to-peer—and where introductory courses are commodities offered free or close to free.“ This article is very interesting for being not only amazingly present on influential publications (eg. Chronicle of Higher Education or The Huffington Post), but for its capacity to coagulate some concerning slogans able just to reveal some blurred sides of this promise of “disruptive innovation”. There is no point to stop here to scrutinize the semantics of “disruptive innovation” as a label attached to new technologies in education. The fact is that new technologies in education are presented as the solution for an educational revolution for at least two decades and no “disruptions” are yet recorded (if we understand disruption as something able to drastically alter or destroy the structure of [something]). It is more important to have a look at some important, but shadowed parts touched by this “popular refrain”.

It is important to note that the idea to reject or ignore the importance of new technologies in education is not only naïve, but unrealistic. Facebook and Twitter, e-books and e-textbooks, apps and computer/online games, LMS options and online education already have a tremendous impact on the way we learn and have the potential to expand as never before the way we learn and teach. This blog post starts with the hope that expressing some concerns about what looks to be the miraculous solution is not interpreted as a conservative rejection of Internet as a magical source of knowledge and open access or the educational potential of some new technologies. It is just a call for a more in-depth analysis of some implications before we relax thinking that the solution was finally found for most important problems confronting now our universities. It is also a challenge to look if the promise to revolutionize education with these tools presented as solutions is not just another utopian project linked with some perilous effects.

There are too many aspects of learning overlooked by the increasing chorus chanting what Selingo calls to be the “popular refrain”. In Finland – with its impressive results in education nowadays – some schools reported that sometimes students’ interest concentrated on computer instead of the assimilation of content. I admit to the guilt to believe that we have to assimilate a bit more that pop songs in our memory if we want to have creative and flexible minds able to adapt and productively work in the knowledge economy. However, being confused by software and losing interest on content in favor of a gadget may be a minor thing to fix, but brings the interesting example of “disruptive educational reform and innovation” in this country. In 1970s, Finland had an underperforming education system, a somehow primitive agrarian economy based on chopping trees and selling them as brute wood – obviously, not a long-term solution for a country with very limited resources. The change came with an impressive reform in preparation and selection of future teachers. Education for all, every teacher immersed in intensive preparation (all have at least a masters degree now) and strict selection. The other important ingredient: an impressive social esteem for the teaching profession and it all turned to be keys in the Finnish innovation’s success. There is an important lesson here for a genuine revolution in education: the success came not by increasing the control and punishments, standardization and numbers of tests, not with a massive investment on software, tablets and computers, but by a genuine focus on quality, selection and social esteem for this difficult job. The focus on lowering costs and increasing immediate profits was overcome by a long-term vision for results – this proves to be now a wise decision. In Finland only one out of every 10 people who apply to become teachers will ultimately make it to the classroom – competition is very high because in this country you can be proud for having this respectable and beautiful profession. Results show that students see this and serious benefits came with this form of “disruptive innovation”.

It may be argued that we live different times and things are different now for our universities, but there are no reasons to claim that the current focus on cutting costs and looking at knowledge and teaching staff just as “commodities” is sustainable for the knowledge economy. There is a different type of change happening now in universities: focus on commoditization, driving down cost and increasing profits (and number of for-profit universities), the syndrome dubbed as “cash cow disease” ravaging universities and what was so well and worryingly documented in “Academically Adrift: Limited Learning on College Campuses” (University of Chicago Press, 2011) – that we are losing student learning at an alarming pace. This book is providing extensive research data to sustain the argument that the attributes we consider to be the pillars of higher learning – such as critical thinking, writing skills, complex reasoning and acquisition of academic knowledge – are not being achieved at institutions of higher education. There seems to be an astonishing lack of vision and concern for the future, a twisted and simplistic understanding of the term “sustainability” with implications for the future of our culture, civic values and democracy. This part of “disruptive innovation” is not following the popular refrain and it seems as being completely left out of the song.

There is also the recent report on e-schools in Ohio (Ohio’S E-Schools: Funding Failure; Coddling Contributors). The report reveals appalling results of these innovative e-schools able to attract an increasing number of students: “e-schools have grown significantly in enrollment since their inception in the 2000-2001 school year when the Electronic Classroom of Tomorrow (ECOT) enrolled nearly 2,200 students. Since then, enrollment in E-schools has grown about twice as fast as enrollment in brick and mortar charter schools”. However, we find here some concerning results associated with this indubitable popularity:

“23 E-schools rated by the Ohio Department of Education for the 2009-2010 school year, only three rated “effective” or better on the state report card. In other words, only 8 percent of all E-School enrolled children are in schools that rate B or better. By contrast, more than 75 percent of traditional public school students attend school in buildings rated B or better. In short, children are nearly 10 times more likely to receive an “effective” education in traditional public school than they are in Eschools.”

I imagine how some may read this with the reaction of that biologist looking for the first time in his life at a giraffe shaking his head in disbelief while repeating “This animal doesn’t exist!”. Sometimes it seems that common sense of some simple facts such as that popularity is not equal with efficiency and substance or that knowledge is not equal with web-surfing was lost in the genuine euphoria of seeing “disruptive innovation” at work. The re is a possibility to see online learning is passing the state of lab experiments and isolated showcases of prestigious universities and is applied more generally as a panacea for old problems approached with the same old paradigm… it may lead to the same old appalling results. This is one concern: massification of online solutions can just replicate and intensify current problems if we do not rethink our current educational paradigms.

The other foggy side of disruptive innovation in higher education is about the promise: it is even more unclear how technology will change other than opening access (we agree here for the sake of saving readers’ time to ignore the complex facets of digital divide and increasing debts of students choosing online courses/universities), increasing profits (this is already happening) and making “introductory courses [as] commodities offered free or close to free”. Where is the increasing accent on cultivating innovation and creativity for students, attributes and qualities that are vital for individuals and societies in the knowledge economy? To claim that the simple use of new and innovative products is making students innovative and creative is like claiming that a pair of Air Jordan Shoes makes you a unique athlete. So where is this part? It may be good to consider also data of recent research showing how we learn differently in online environments with a very interesting impact on memory (see here “Google Effects on Memory: Cognitive Consequences of Having Information at Our Fingertips”). The equation of our cortex reaction to new technologies is far from being solved and it may be important to have a broader look at all these changes before we jump with joy and dull enthusiasm seeing videos posted online while most are just replicating the same old process in a bit more contemporary (and fashionable) form.

There is a genuine change in education starting from new technologies, but it may be not enough. We cannot afford the naïveté to think that our economic, social, ecological and cultural crises can be solved by the simple introduction of learning management systems and access to Internet. This may be just another dangerous bubble – the problem is that recent bubbles come with increasingly dangerous and serious costs for real lives. We have to hope that we will read soon articles embraced by all these powerful media outlets with less enthusiasm and more substance in looking at those obscured faces of “disruptive innovation of higher ed.”

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The world is shaken now by profound changes and is truly turned upside down. The only reality powerful enough for our current logic – financial markets – is in complete turmoil. Europe is boiling at extreme pressures accumulated by years of prosperity used mainly to fuel a happy denial of reality and series of astonishingly irresponsible cover-ups of some unpleasant truths. They stayed as ghosts secluded in some closets across the old continent and went out with vengeance now to punish all those who accepted their arrests. To take just the most obvious example we can remember how the story of Greece “cooking the books” to join the eurozone was “un secret de Polichinelle” in Brussels for European Union’s officials and bureaucrats. However, no one is held responsible now for the unexplainable blindness, incompetence or possible obscure financial interests connected to that decision. It is not really surprising now for Europeans to see that solutions designed by the same policy makers who are using the very same system that caused the current mess prove so far to be disastrous. In fact, the Western world is looking in disbelief how our pillars of democracy and economic foundations were severely eroded by corruption, lies and professional swindlers. The other problem is that decision makers are still blinded by ideology and in a perfect cognitive dissonance hope to find a quick fix to pull the system up as they did before – but this time is all different. It is different not only because China is changing the balance with unprecedented power, but the Western world reached a limit of its old models and is incapable to accept yet reality. Europe is again the best example in this context. The arrogance and delusion was just impenetrable for the last decade around Brussels and Strasbourg and any call for a realistic analysis was ignored or dismissed with a condescending note about a higher thinking inaccessible to plebeians. Economy and education, culture and citizenship, finance and political structures looked very good with optimistic data, columns and pie-charts supporting the general enthusiasm. Just few years the European Central Bank’s President presented Ireland as the model for the EU to follow and the fact that this was completely wrong was not comprehended until the current devastating crisis proved it. Germany is presented now as the solid rock for the troubled eurozone, but just last week German media launched a worrying appeal to face reality. “The Truth” about German economy is the main concern for Handelsblatt business newspaper, in an article depicting a German state in a very different light:

Officially, German debt in 2011 stands at 2,000 billion euros. But that’s only half the truth, because the major portion of expenditure for pensioners, the sick and dependent persons is not included in the calculation. According to new figures, the real debt is 5,000 billion euros. If these figures stand, Germany is in debt to the tune of 185 percent of its gross domestic product and not 83 percent, as officially declared. By comparison, Greek debt should be 186 percent of GDP in 2012, and Italy’s debt is currently at 120 percent. The critical threshold beyond which debt crushes growth is 90 percent.”

 The fairy tale is over for Europe (as it is for US and the rest of the Western world) and Greece and Italy, UK and Ireland, Portugal and Spain pay now a terrible price for years of listening the siren’s songs – their enchanting music translated into indicators, data and ratings just shipwrecked the most beautiful part of the fleet. The economic crisis looks now more real than ever before and the simple rhetoric and absurd hope that the same system is hiding somewhere a cure just hit the concrete reality. Nevertheless, where is academia placed in this context and what solutions arise from these centers of intellectual debate and creativity?

Higher education is also at crossroads. The route to be taken by our universities will determine the future of our values, our wellbeing and our societies. The trouble is that the only route visible now in higher education is the corporate rationale and financial logic of immediate profit. Higher education reveals the domination of a naive and crude logic that completely ignores that efficiency should not be our main reason and mission. The failure of imagination and creativity in academia is evident when we see financial instruments proving their limits and disastrous flaws in their original use presented as the ultimate solutions for efficiency and progress of academic life. Key Performance Indicators, former silver bullets used by banks and other financial entities to base their efficiency on quantifiable evidence revealed at the burst of the economic crisis only an amazing capacity to mask reality with a screen of irrelevant data. Oblivious of this evident failure and marked by a paralyzing incapacity to develop its own instruments, higher education enthusiastically adopted this system as the most important reference to reality. Rating agencies – depicted these days as “key enables of the financial meltdown” and attacked for their greed, fraudulent manipulation of data and irresponsibility – have the perfect replica in our academic life in the form of global rankings of academic institutions. The system used to rank our universities is just perplexing – Newsweek published at the end of 2010 an article where the mechanism of international comparisons and classifications is appropriately described:

Imagine a magazine that claimed to rank all of the year’s music releases in descending order of “quality.” No. 1 might be the latest album by a popular hip-hop artist; No. 2, a Beethoven symphony; No. 3, a movie soundtrack; No. 4, an R&B collection. What an obviously silly idea! But it gets worse. Suppose the basis for these rankings turned out to be an arbitrary mathematical formula dreamed up by the magazine editors, and the data used to compute the rankings all came from the record companies themselves. You would throw the magazine in the wastebasket. Yet that, in essence, is a description of the most popular college rankings. They gloss over crucially important variations in the curricular, pedagogical, philosophical, and social characteristics of different schools. They rely on a magazine editor’s guesswork about the factors to consider and the relative weights to assign to those factors. And they depend on information—much of it unverifiable—that is supplied by the very institutions whose ranking will supposedly determine their reputations in the marketplace.”

Just to confirm that this system – now the main engine of academic life and a powerful determinant of all dynamic inside universities – is even more flawed than those used by rating agencies with their disastrous consequences we can look at the first comprehensive report on global university rankings commissioned by The European University Association:

Since the emergence of global rankings, universities have been unable to avoid national and international comparisons, and this has caused changes in the way universities function […] Rankings, it is claimed, make universities more ‘transparent’. However, the methodologies of the existing rankings, and especially those of the most popular league tables, still lack transparency themselves […] The lack of suitable indicators is most apparent when measuring university teaching performance, for which there are no suitable proxies”. However, the most striking conclusion is that “at present, it would be difficult to argue that the benefits offered by the information that rankings provide, as well as the increased ‘transparency,’ are greater than the negative effects of the so-called ‘unwanted consequences’ of rankings”

The trouble is again that these curious global and national rankings, KPIs and manipulated data cannot hold answers for all crises ahead of us and no ecological, financial, energy or ideological disasters will be diverted by our elaborate systems of self-deception.

In this context, it makes perfect sense to talk endlessly about accountability (a word taken from… accountants. Its etymology is rending directly to its current use: “reckoning of money received and paid.”) than even think about the profound implications of responsibility of and within the system. The pressure on institutions of higher education to make profit and on academics and administrators to present positive KPIs is so strong that all solutions are acceptable, regardless of their moral implications. Public scandals affecting universities range now from those with serious legal implications (e.g. see for-profit institutions in US) to surreal examples as that of London School of Economics. Sir Howard Davies – the head of this prestigious institution – was asked to clarify links with a deal worth €2.5m to train hundreds of Libyans to become part of Gaddafi elite, a mishandling of a multimillion dollars contract with Libya aiming to sanitize Gaddafi’s regime reputation in the world and explain the acceptance of some strange donations from the same source. The story involves other prestigious academics (e.g. Francis Fukuyama) and public figures (as Britain’s former prime minister Tony Blair, who helped Moamer’s Gaddafi’s son Saif al-Islam with his doctorate at the London School of Economics!). The title of Saif al-Islam Gaddafi’s doctorate is equally surreal: “The role of civil society in the democratisation of global governance institutions: from ‘soft power’ to collective decision-making?”. This case is well known now, but is important to see that unveils a reality shaped by the consequences of our current paradigms and it opens another important discussion about the extent of these problems revealed just accidentally by an historical unexpected development (i.e. the Arab Spring in Libya). However, the hope that this will be the alarm signal for the system faded away as it became clear that the effort seems to be oriented now to paint the façade than to find solutions – and here we have another similarity with financial markets before the storm. This case should also open the debate about debasement of important ideas by those who are defending them in rhetoric and fight against them in practice. If Gaddafi’s family can lecture at London School of Economics about the importance of open civil society in modern democracies than we have serious reasons to carefully operate a reality check before we jump with joy. The only chance for higher education to reach the promised land is to tie ourselves tightly to the mast when we hear the beautiful song of Persephone as we have too many replicas of mythological sirens in our own journey.

However, before we start to look at creativity in higher education we have to look at the first problem raised by the unique paradigm for university, based on financial efficiency, quantitative indicators and implications of the dominant rationale guided by the logic of immediate financial profit. Creativity cannot emerge in this paradigm of crude materialism and immediate (financial) gratifications and the modest record of universities is the first important evidence to support this statement. On the other hand, genuine innovation involves courage and decisive choices – when the system is asking for innovation, but imposes contradictory rules and favors tokenism the result cannot match expectations. This explains why the most discussed books on innovation in higher education are charming, engaging and informative, but not even close to indicate something new. The first example is offered by Clayton Christensen, the father of the theory of disruptive innovation, and his colleague, Henry J. Eyring. They present in The Innovative University: Changing the DNA of Higher Education from the Inside Out a solution that is more than a decade old and so far failed to bring the promised revolution: new technologies will revolutionize University is a slogan we heard too often since early 90ies. In “Reinventing Higher Education: The Promise of Innovation”, Ben Wildavsky, et al. suggest that reinventing universities is linked with efficiency of a different model of management that will offer increased flexibility of staff selection and recruitment (among other arguments close to this perspective). The sad part is that this is already happening and… the world is getting worse.

The trouble is that university’s current path is surprisingly close to the Greek current drama and some of its old metaphors. Focused to match indicators of performance with quantifiable products we turned most important parts of our academic life into a nonsensical show of shadow puppetry. In Plato’s famous parable, a slave had the courage to leave the cave, explore and grasp the reality in the outside world and return to the darkness to explain to his colleagues that the shadows were not the truth – that, on the outside, there were things that were the ultimate cause and source of those shadows. The slaves would at first mock him and then, when he insisted on freeing them from the darkness, start to think about killing him.

The promise of innovation cannot be serious in education until we have the courage to create the space where the jester can say what we all know, when sources of shadows are looked at and comfortable challenges are replaced by genuine debates about possible solutions. This will happen when the curious wonderer will be able to talk about sources of shadows without the fear of being killed.

 

The next parts will aim to look at some shadows and will look at creativity and innovation complex processes requiring much more than a political statement and the fear of KPIs.